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Shipping

Most in-stock orders ship within 1 business day. Some orders may take additional time for payment/address fraud protection verification.

Back-ordered products typically ship in 5-10 business days, unless otherwise stated on the product page.

Pre-orders will be emailed when the product is available, and balance may be paid through email link, by logging in to account at headamp.com.

We ship HeadAmp products worldwide. You may please check our list of dealers for a local dealer in your area.

We ship headphones, audio players, DACs, and accessories according to individual manufacturer policies, so some are not available to ship to addresses outside the USA.

Return Policy

All new products on HeadAmp.com are sold with a 30-day money-back satisfaction guarantee (does not apply to final-sale items).  Returns must be authorized within 30-days of product delivery.  Buyer pays return shipping on non-defective products.  Products must be returned in like-new condition, with all original packaging and accessories, including warranty cards, or a restocking fee may be charged.

Holiday Return Period – All orders from Nov 23 2018 through Dec 24 2018 eligible for return until Jan 31, 2019.

Warranty

All HeadAmp amplifiers are sold with a three year parts and labor warranty. Customers are responsible for return shipping costs on warranty work. HeadAmp warranty does not cover misuse or intentional/accidental damage.

All products by other manufacturers come with individual warranties per their manufacturer, typically one year. Please contact the manufacturer, or see the included literature with your product purchase for specific warranty terms.

Contact Support

Please contact us at [email protected] with any warranty or return issues or questions. Thank you.